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This is a diagram showing the relationship between Business and Technology in developing KPIs (Key Performance Indicators). On the Business side Goals & objectives lead to Critical Success Factors which can lead to KPIs. On the Technology side Measures lead to Metrics which can lead to KPIs. This posits that Business and Technology must both be working properly for KPIs to develop.

Title

KPIs : the intersection of Business and Technology

Description

This is a diagram showing the relationship between Business and Technology in developing KPIs (Key Performance Indicators). On the Business side Goals & objectives lead to Critical Success Factors which can lead to KPIs. On the Technology side Measures lead to Metrics which can lead to KPIs. This posits that Business and Technology must both be working properly for KPIs to develop.

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"KPIs : the intersection of Business and Technology." OIDA Image Collection. Available at https://images.oida-resources.jhu.edu/037cadc2-877b-4a8f-a3e...