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A pyramid-shaped diagram that represents the three levels of kris (KPI) and metrics. The pyramid is divided into three sections - Business Critical Success Factors and Metrics. The Business section on the left side of the pyramid has the words "Business" "Technology" and "Measures" written on it. On the right side there is a blue arrow pointing upwards indicating that the kris are the goals and objectives of a business. The kris section has the word "Critical Success Factors" written in white text while the Metrics section has two arrows pointing downwards. Overall the image represents the relationship between business and critical success factors in a business process.

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A pyramid-shaped diagram that represents the three levels of kris (KPI) and metrics. The pyramid is divided into three sections - Business Critical Success Factors and Metrics. The Business section on the left side of the pyramid has the words "Business" "Technology" and "Measures" written on it. On the right side there is a blue arrow pointing upwards indicating that the kris are the goals and objectives of a business. The kris section has the word "Critical Success Factors" written in white text while the Metrics section has two arrows pointing downwards. Overall the image represents the relationship between business and critical success factors in a business process.

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"A pyramid-shaped diagram that represents the three levels [...]." OIDA Image Collection. Available at https://images.oida-resources.jhu.edu/037cadc2-...